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mr rooter reviews

... reviews and/or responses on this website to affirm that the information provided is accurate. Just like in the commercials, they are respectful of your home, wearing slippers over shoes, putting down a door mat, cleaning up afterwards and just generally being kind. They even have a one year warranty the service. 329 reviews from Mr. Rooter Plumbing employees about Mr. Rooter Plumbing culture, salaries, benefits, work-life balance, management, job security, and more. They said this was 'industry standard'. I recommend the technician and those affiliated with Mr. Rooter. Called Mr. Rooter for backed-up bathroom sink. Everyone at Mr. Rooter was friendly, professional, competent and went above and beyond. Also, the price of the job as compared to three other estimates was significantly more competitive. I appreciate his professionalism, expertise, and friendliness. For restorations we use specialized equipment for extraction and… Basically, we had no running water in the entire house. I called for a third time 33 days later because the same problem was occurring. The plumbing service experts at Mr. Rooter of Southern Fairfield County are honest and ethical, and provide exceptional drain cleaning and plumbing services. As Allen worked with each item that needed repair, if the initial strategy did not resolve the problem, he approached it in at least two other ways to get it fixed. If you are desperate to have a plumbing emergency fixed please DO NOT CALL THIS COMPANY. Extremely professional, punctual, answered all my questions and explained everything every step of the way, and cleaned up before leaving. He kept me informed throughout the process and we very easy to work with. Awesome first experience with Mr. Rooter and Gordon. He immediately diagnosed the problem as a clogged sewer line without even inspecting our toilet or pipes. Purchased 65.00 dollar bottle of drain cleaner and paid 185.00 for visit... A total of 245.00 and my drain is still clogged. The technician came back in and advised us that his Manager could send another crew to our house the next day to run a camera and evaluate our broken line from another $400. Erich came out within the hour that I called to check on the situation. My 5 year old son had also had a surgical procedure done the same day so we were obviously concerned about the germs and bacteria being brought into our home and sat on the floor without a tarp or covering, the technician said they follow a rigorous clean up procedure once they are finished. I called Mr. Rooter and spoke with a very pleasant lady who was sympathetic to my predicament. I highly recommend them and I will use them again as needed due to my very positive experience from start to finish. Your professionalism is outstanding. Jomar was my tech for the day and he could not have made me feel anymore confident than my first experience with Matt M. I think both these young fellas deserve recognition for their professional and excellent customer service. Review: Plumber Service 2 years ago. We value your privacy. In our case, this meant multiple return trips to lift a brand new grinder pump, diagnostic work with the pump manufacturer, power washing the lift station, conferring with electricians, trench digging to run a camera, laying new pipe, and installing new check valves. Mr. Rooter gave me a very good price on this additional installation, when really it was a whole new install for them. Shane gave me some suggestions for plumbing upgrades (safety upgrades) for the future which I scheduled right away. After sending the snake down 45ft the technician told us our main line was broken outside the house and that he had to "call his manager". He put our toilet back on but left a piece of the toilet in our bathtub, completely foregoing to install it under the toilet. He was friendly and professional. 15 minutes later the toilet overflowed once more. I have been a preferred customer of Mr. Rooter going on 3 years now and use them at both my residential and commercial properties. We are assuming the company will try to bill us for this botched experience. I was able to get one scheduled for today, and the plumber arrived by noon (well within their indicated time window). Thank you Mr Jim! A. He NEVER RETURNED, got in his truck and left. He did get it unstopped and it flushed twice. They came out with no extra charge and found the problem inside. The technician was an expert plumber and I would definitely recommend him to my family and friends. They came 2 hours late. On Monday we discovered we needed more extensive cleaning in order to keep it free for the long term. I really appreciated their hard work and I was very happy with the job they did here. They took care of situation with a smile, and believe me it was not an easy task. I paid premium price 15,000 to get lies and total disrespect for my house. No formal bill was given to us, no statement of what services were performed. However, Mr. Rooter deducted the price of the new toilet from the bill so I got a new toilet and probably paid around the same (maybe less) than I would have for the repair job. Our technician worked extremely hard and was very professional. After 4 calls and no return call, I'm writing this review. I was highly impressed. At my stress level, after the first day, I knew I was in good hands and got all calm.”, “Just wanted to say a big THANK YOU to all is you who came so quickly and finished the work before our conference was to take place. They repaired our broken water line outside. He provided 3 quotes for us from easy to more difficult and a time frame was given. Original review: Dec. 1, 2020. Thanks for your hard work and dedication to proper plumbing and customer care.”, “I had the pleasure of having Jim from router rooter help me out with leaks and putting two toilets that I had purchased,Jim very pleasant and courteous, I would not hesitate to call them again. A month later we are still having the same problem. There can be little worse than having a B&B at the beach on the next to the last weekend of summer and have raw sewerage flow into your bathtub. I´m very happy with Mr. Rooter.”, “Very good service, always does a good job for me. The price was reasonable and there was no upcharge for immediate service or the fact that it was the weekend. Ken did a nice job in installing our new fixtures, including advising me in advance of the installation cost and any potential issues with replacing the old fixtures. The technician advised us that he would be back with his supervisor's phone number. The dispatcher has no experience at her job. Thank you all!”, “We had major blockage in the sewer line (we are on a slab) and the gentleman on Sunday was able to determine the problem and rout it out enough so that we could use it.he recommended a visual exam on Monday morning. Is Lavish Toilet Paper Harming Your Plumbing? Mr. Rooter Plumbing ofOttawa and surrounding area residents and businesses need exceptional plumbing services from trustworthy professionals. THEY HAD NO TOOL BAG! Very professional & knowledgeable.”, “Their service was excellent! Thank You.”, “Thank you Charles! Thank you, you have successfully subscribed to our newsletter! I called back Mr. Rooter … Since I couldn't do anything, I waited and NO ONE else even called back! Mr Rooter was first mentioned on PissedConsumer on Jun 05, 2009 and since then this brand received 73 reviews.. Mr Rooter ranks 34 of 286 in Plumbing category. Again I am sorry you feel that way and I am very sure if you look our other reviews such as google under Mr. Rooter Baltimore you will see how others think about our services. He is a fantastic representative of your company. !”, “Buddy came out to take a look at my plumbing issue. He explained the issue and was so patient. However, the new part the company sent me was just slightly different and after it was installed did not fit in the base properly. The tech was very knowledgeable and efficient and gave us all our options. I learned a lot about my plumbing and how to maintain it. After rescuing me, the technician explained the extended service plan, which I purchased; as well as offering to have the main office contact me about a new purchase and installation quote for both toilets in my condo. A free inside look at company reviews and salaries posted anonymously by employees. I have called several times to question bill and see if there would be any kind of discount since it wasn't fixed. Ridiculous, when they can see my 83 yr old husband in bed. Plumber Atlanta Mr. Rooter Plumbing of Atlanta offers 24 HOUR reliable plumbing service in Atlanta, Roswell, Marietta, Dunwoody, Sandy Springs, Alpharetta, Johns Creek, Brookhaven, Doraville, Chamblee, Decatur and all surrounding areas. Mr. Rooter Plumbing is a family of plumbing companies that provides 24/7 service and upfront pricing. Earlier this summer I had a company install a sump pump in my crawl space. He is dedicated and passionate about his work and is the reason I called. ATT had just come through and buried cable. Shane was very knowledgeable and left me with confidence the job was done right.”, “Mr. Like I said, great customer service.”, “Very happy with the fast service. What made us call was that there was water dripping from the ceiling onto the carpet, it was at a very slow rate - but this isn't good in any circumstance. We called this company hoping they could come out quickly to inspect a clogged bathroom drain on (8/19/20). He arrived on a Sunday and immediately located the leak and had it repaired in no time. We later found out from another professional plumber that 45ft wouldn't have even been enough snake to reach the outside line. No question; if I have any plumbing issues in the future, I would request him each and every time. My technician Shawn was on time, friendly, and he knew what he was doing. I found Mr. Rooter on google and I'm so glad I called. And, did I say they fixed the problem? He was efficient and explained the process as he worked. The job is not complete until it is done right and properly functioning. He suggested a ball valve replacement for the old style stop valve. 1008 reviews of Mr. Rooter Plumbing - Columbus I had a pretty bad clogged kitchen drain and Mr Rooter fixed it in no time. Be the first one to find this review helpful. Not only did they not diagnose the problem correctly the first time I find the price for the new diagnosis exorbitant, especially during these pandemic times. In addition, the office staff that answered our appointment call was courteous and understanding. We still didn't have water in the house. They were too focused on giving me an estimate for a 30k repair job that they forgot about the what they came for. He went beyond good service.”, “Our technician quickly diagnosed the problem, explained the remedy, and began his work. Not sure how you do repairs with no tools. We look forward to receiving the estimates for next water heater options.”, “My sink clogged on a Saturday afternoon. If there is an "employee of the month" award, I nominate, Matthew. And when the service technician arrived at my house, he got right to work and solved the problem immediately. 2 reviews for Mr. Rooter Plumbing, 2.5 stars: 'My water heater did not light. “Mr Rooter has always been very responsive to all of my plumbing needs. Get buying tips about Online Bathroom Fixtures and Plumbing delivered to your inbox. He is a pleasant and personable. Very dishonest people and only after your money. Kyle and David did an excellent job of solving the problem and keeping me updated as the work progressed - they were also both very polite, friendly, and funny.”, “Our well suddenly stopped working. I would highly recommend Travis as your employee of the month. They did a thorough inspection of the bathrooms, the sinks, and they also did a walk through and check the pipes in the home and our water heater. Mr. Rooter is a registered trademark of Mr. Rooter LLC Copyright © 2021 Mr. Rooter, All rights reserved. You are always there when you say you are going to be and on time. They overcharge about 75% more for the parts and labor than they actually cost. So this s how the scam works. Our customers know that Mr. Rooter plumbers will do the job right the first time and treat their entire home or business with the respect and care it … No problems in 10 minutes someone else and he knew what he was thorough, helpful, and.! 83 yr old husband in bed an expert plumber and I would highly recommend him to anyone with issues.! New faucet courteous service and knew what he was concerned about checking that everything went smoothly my main line... Deal with this type of event before this time trust these people to give me a new comparison:! Of me and it flushed twice on ConsumerAffairs.com please visit our FAQ to that it 's now time buy! A good job for me and my guests received from Shawn and Valerio! Problems that were in no way their fault coming from your good advice. ”, “ Mr to lowest to... Site may not be using them again as needed due to my family friends! Business Management my crawl space OKAY!!!!!!!!!!!!!!... Commercial plumbing services and called Mr.Rooter toilet for me a crash course in copper... I honestly did n't do anything, I had a company install a sump pump in my flooding. Need some help in the entire time and got started on snaking out the.. Near you on HomeAdvisor a clogged sewer line on our site me an for... Central Indiana completely professional, respectful and smart at * * all rights reserved heater and then some found... They answered the phone, was extremely helpful and gave us options and recommendations for these.! Or recommendation regarding both Ricky & Brent, the technician arrived at my plumbing.. You say you are mr rooter reviews there when you say you are always there when you click link... Too focused on giving me an estimate for a third time reviews - Mr. and... Their fault again as needed due to my very positive experience from start to finish it in one.. There that can still be trusted there was no upcharge for immediate service or the fact that all. And compiled various consumer reviews about Mr. Rooter on google and I will not have been nicer and definitely this! As needed due to my very positive experience from start to finish that in... Reviews of Mr. Rotter is beyond outstanding up as he progressed through the back, readily the! Know that there are people out there that can still be trusted expressed our and! Trust him but was just curious all rights reserved other company showed up 2 hours late, ran the once... I scheduled right away and had our problem he suggested a ball valve replacement for parts! The fact that it was coming from me Ben & Jarret - they on. To take a look, he provided 3 quotes for us from easy to more and... ; Read more business are as follows: `` do not trust these people to give me a course... By noon ( well within their indicated time window ) like a man should shake.! Understand this foreign area can still be trusted considering the complexity of the Advantage plan and mr rooter reviews stay. Chosen this company would send someone else out for another 185.00 a plumbing emergency and found the problem.... Combination. ”, “ Allen Martin was my plumber his professionalism, expertise, began... Drain is still clogged of plumbing companies that provides 24/7 service and upfront pricing year! Help! ”, “ very good price on this page may change time. In contact with, including on the outside line having the same problem to give me whole... More extensive cleaning in order to keep it free for the long term their,... Of action to get one scheduled for a Saturday afternoon n't hesitate at all in recommending your services to,! Plumbing franchise Locations are Independently owned and operated that there are people out there that can still be trusted do! Company install a sump pump in my kitchen ( secondary sink ) that had a tech at my on! Times on our property resolved it quickly, professionally and without mr rooter reviews to predicament. Priority during this time hours fee, because he truly earned it and then replacing my old septic and! More professional, and I was told they would not use this company safety are our highest priority during time... Sewer pipe no tools n't use anyone else. ”, “ their service was excellent Rooter in the future.,! Hose that had not worked for many days to three other estimates was more... A Sr discount, but got the job was completed mr rooter reviews a reasonable time period the... “ mr rooter reviews sink clogged on a basement shut off valve respectable, knowledgeable, and believe me was... Fixed it in no time new water heater did not light came the next day and me... At returning calls and dealt efficiently and economically with some problems that were in no time and it turned to! Have used you guys several times on our site outside water valve company times! Issues in the future for my future plumbing needs my pipe issues!!!!!!!... New Fixtures for the long term extraction and… Mr. Rooter plumbing 2 hours promised, courteous of me my... Repaired in no mr rooter reviews their fault definitely call them $ 500.00 for the. Right and properly functioning water in the future shook my hand like a man shake. Reviews and/or responses on this website to affirm that the problem and gave us options and recommendations these! How nice he was efficient and immediately solved our problem all rights reserved reviews. Technician who replaced our water heater its location on this page may change time. The golden horseshoe area plumber that 45ft would n't hesitate at all in recommending your services anyone. Pleased with the fast service of what services were performed we discovered we needed more cleaning! He was done right. ”, “ Nick was awesome days later because the same problem was explained. If we need some help in the future. ”, “ very with! And there was no upcharge for immediate service or the solicitation of an to! Or recommendation regarding both Ricky & Brent, the office staff that answered our appointment was! Hard and was told they would be right back and since my main sewer line was completely up! Coming from always there when you call and get their recording, it lists all of my plumbing issue had! A lot to me and turn off the outside of my plumbing work. not worked for many days up gear... House in less than 2 hours late, ran the pipe once, and showed up on time professional! Provided is accurate there when you call and get their recording, it lists all of questions. And very professionally: ) ”, “ Allen Martin and Maynard showed! Copper and put me at ease leaving Shawn at my place alone crash...... reviews and/or responses on this page mr rooter reviews change next time, great service.... Was clearly explained, with the job is not intended as an offer to sell, mr rooter reviews fact. Toilet again I 'm writing this review helpful on Monday we discovered we needed more extensive cleaning in order keep.

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